Frequently Asked Questions
Everything you need to know about shopping with GlowHigh.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive your prepaid shipping label.
Are your products cruelty-free?
Yes, at GlowHigh, we are committed to ethical sourcing. All of our products are 100% cruelty-free and never tested on animals.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer gift wrapping?
Yes! During the checkout process, you can select the 'Gift Wrap' option to have your items packaged in our signature GlowHigh premium box with a personalized note.